Handling the Challenge of
Automation with Data Analytics
Enhancing salesforce efficiency with Sales Cloud
Overview
Our client owns a grocery store in the metropolitan cities of India since 2017 and plan to go global in another 2 years.
Challenges
One of the major problems faced by our client was the inconsistency in the sales process and lacked real time insights. Currently, the company was relying on excel sheets which was utilised by different departments.
The client stated that they were in need of automation that would boost their company’s efficiency. They wanted a single and integrated platform for all their managerial processes. The complicated data interactions and poor sales forecasting were another major threat to the company’s efficiency.
Solutions
We, at Providentia realised the need for deep insights and single system to boost the efficiency of the company. Providentia’s team offered the solution streamlining Sales Cloud.
Sales cloud would empower the salesforce of the company by centralising customer information and simplify data interactions. Cloud sales includes effective tools like sales force automation, sales forecasting, and contact management. With real time insights and dashboards, the company can monitor the performance its products and forecast sales.
With predictive analysis and artificial intelligence, it avoids delay in decision making and speeds up the business processes. It is the perfect set of solution needed by the client to overcome the barrier of salesforce inefficiency.
Impact
By leveraging sales cloud and its tool, the company restored the link between the sales and salesforce.
