CustomerIQ

Understanding and interacting with the customers with tailor made approaches!

 

Do you want to deliver your customers with what they are actually looking for, here, CustomerIQ comes to your rescue. CustomerIQ focusses on long term customer relationships and which in turn helps in customer retention. It is like a business barometer to measure customer base of a company.

Benefits

Enhance Customer Relations
High Sales Turnover and Revenue
Generate Powerful Insights
Dynamic Segmentation
Improvement in Customization

Challenges

Poor Customer Retention

CustomerIQ comes as a savior to resolve bad customer retention. Company should aim to secure long term relationships with the customers in order to ensure longevity.

Low Sales Volume

CustomerIQ helps to tackle the problem of low profits and poor sales volume. It helps in increases customer satisfaction therefore leads to higher sales turnover and profit margins.

Poor Personalization

CustomerIQ helps in generating powerful insights for dynamic customization. Personalization adds to customer satisfaction and results in better sales

Acts as a guide

CustomerIQ acts a standard measure for the customer relationships that the company has maintained. Through this, the company could predict their position in the market.

Handling Customer Expectations

CustomerIQ helps in delivering what the customers expect the company to deliver. The companies are surviving in the market only if they satisfy the demand of the customers.

Testimonials

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Testimonials

Other Accelerators

 
           
           

Platforms & Partners

Our aim is to bring the power of the cloud and data to organizations for accelerating their time to value and achieve significant business impact.

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Our Success Stories

Resolving Infrastructure Scaling Problem with DevOps

Overview

Our client operates in healthcare sector. The client owns multiple hospitals and retail drug stores.

 

Challenge

The major challenge faced by our client is code complexities. Poor continuous integration process system does not result in rapid feedback. Lack of proper integration resulted in lack of cooperation and coordination among the employees.

 

Another major problem faced by the client is latency in software development causing unavoidable delays in business activities. Cost control was one of the biggest hurdles for our client. The client stressed on the increasing expense of the company and an urgent need to control them all.

 

Solution

DevOps approach was all that the company needed. Our team of professionals understood the client’s problems and researched and then provided them with the best solution possible.

The professionals at Providentia are experts in DevOps tools and continuous integration.

 

DevOps reduces bug count and speeds up the business processes. It reduces the manual error and delay by automating the process. Continuous integration and delivery reduce the costs and minimizes the risks.

 

The company can devote time on testing phases such as data security and performance testing. DevOps strengthens the cooperation between the operations and development department of the organization.

 

Impact

The solution offered by Providentia was much needed by our client to minimize risk and maximize profits in order to survive in this dog-eat-dog environment.

 

·        Reduction in risks by 52%

·        Increase in data security by 66%

·        Reduction in manual errors by 67%

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